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Designing the Digital Experience

Minzhe “Yuan” Chen Cheng (Spain, Li Po Chun UWC, Ringling ’14) worked for two years as a user experience (UX) and interaction designer at Google, where his main project involved improving workflows for various enterprise projects.

“As a designer for enterprise, your objective is to improve people’s day-to-day productivity and, therefore, how they perceive their job and how satisfied they are with it,” Yuan writes. “I was quite new to enterprise, but I soon realized it can be tremendously meaningful.”

“During my time at Google, I became very interested in accessibility and material design,” he adds. “For example, I made sure the interfaces we designed were friendly to people with visual impairments. I also joined different teams that contributed to the material design guidelines, such as the App Bar component.”

Through Google, Yuan got involved with the One Billion Acts of Peace project (www.billionacts.org), a global citizens’ movement led by the Dalai Lama, Archbishop Desmond Tutu, and 11 other Nobel laureates. “I led the efforts for the redesign of their current website and the mobile app, managing a small team of visual designers and a UX researcher,” he writes. “In 2015, the campaign was nominated for the Nobel Peace Prize, and it has inspired more than 15 million acts of peace so far!”

Yuan is now based in London, where he freelances for various organizations. “I have become very interested in service design,” he explains, “as it encompasses all aspects of a service, beyond the digital product or interface.”